Introduction:

Welcome to the ultimate FAQ guide for all your SISIGAD E-scooter-related queries! Whether you're a potential buyer or an existing rider, we've got you covered with answers to the most common questions about payments, assembly, warranty, shipping, product modifications, and maintenance.

 

Payment Methods:

Q: What kind of payment methods do you accept?

A: We accept Paypal and credit card payments. In some cases, payments might be denied by our system as a precaution against credit card fraud. If this happens, check out our guide on resolving payment issues.

 

Card Decline Issues:

Q: Why was my card declined?

A: The most common reason is your bank declining the transaction. Contact your bank to confirm the transaction legitimacy. If issues persist, consider using another card or opt for PayPal.

 

Assembly Process:

Q: Will I receive the scooter fully assembled?

A: The SISIGAD SCOOTER arrives 90% assembled. Unpacking and assembly take about 10-20 minutes. Clear instructions and necessary tools are provided, making the process a breeze.

 

Warranty Information:

Q: What kind of warranty does SISIGAD offer?

A: Detailed information about our warranty can be found here.

 

Shipping Details:

Q: How long is shipping?

A: Order processing takes 1-2 business days, and delivery times vary based on your location. For more details, refer to our shipping policy.

 

Damaged/Defective Products:

Q: What if the products I received are damaged/defective?

A: If you receive a damaged/defective product, contact our customer support through the provided form or email support@sisigad.com. Attach relevant videos or photos for quick assistance.

 

E-Scooter Specifications:

Q: I'm interested in your E-scooter but want to make sure it will fit me.

A: The maximum payload weight limit is 220lbs, and recommended rider heights are 51.18-78.74 inches.

 

Product Modifications:

Q: Will the production E-scooter be exactly like the ones pictured?

A: We reserve the right to make modifications for a better product. Continuous improvements are made, ensuring you receive an upgraded version.

 

License Requirements:

Q: Do I need a license to ride an E-scooter on the road?

A: No, all SISIGAD E-scooter models comply with US law specifications, and no license is required.

 

E-Scooter Maintenance Tips:

Q: What if I don't use my electric scooter very often, and it breaks when I take it out?

A: Address potential issues related to battery, circuit connections, mechanical components, software, and storage environment. Regularly charge your scooter to prevent complications.

 

Conclusion:

With this comprehensive guide, you're now equipped with all the information you need to make the most of your SISIGAD E-scooter experience. Whether it's about payments, assembly, warranty, shipping, specifications, or maintenance, we've got your back! Feel free to reach out if you have any more questions or concerns. Happy riding!