Contact Us

How can we help?


If you have encountered pre-sale or after-sale problems, for orders from, please send an email to or call us (626) 878-5665 from 9am - 5pm PST Mon-Fri.


For purchases made through Amazon or third-party resellers, please contact the respective seller or retailer for support.

We provide customer service and assistance exclusively for purchases made directly through our official channels.

For inquiries, warranty claims, or assistance with purchases from external platforms, please reach out to the seller directly.

Please provide your purchase order number so that we can check it in our system. We will reply to you within 24 business hours.

Thank you!

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